Founded in 1989. UNITED ARROWS LTD. proposes a lifestyle centered around clothing by offering chic apparel and miscellaneous items. Under the corporate philosophy of “Creating new values of the Japanese lifestyle which meet world-class standards” and the mission statement “Our stores are for our customers”, UNITED ARROWS LTD. takes every opportunity to offer three key elements that contribute to customer satisfaction―great service, great products and a great environment―as a part of efforts to enhance the shopping experience as well as the lifestyle and happiness of their customers.

The main brands operated by the company are UNITED ARROWS, BEAUTY&YOUTH UNITED ARROWS, monkey time BEAUTY&YOUTH UNITED ARROWS, STEVEN ALAN, ROKU, UNITED ARROWS green label relaxing, Jewel Changes, Odette e Odile, and ASTRAET.

What values are important to your company?

Our corporate philosophy of “Creating new values of the Japanese lifestyle that meets world-class standards” and mission statement “Our stores are for our customers” are most valuable. Our corporate activities are all based on the achievement of these key goals refined creativity that proposes fresh and exciting ideas.

UNITED ARROWS LTD. Representative Director, President and CEO
Mitsuhiro Takeda
UNITED ARROWS: LUMINE Yokohama
ASTRAET: NEWoMan

Q. Do you have any memories from working with LUMINE that you would like to share?

We believe the overall direction of LUMINE’s philosophy “To create delight beyond expectations” is consistent with our corporate philosophy and that LUMINE is true to their philosophy and puts it into practice. One example is LUMINEST. We have been included in the panel of judges for the past five years where we have felt the company’s passion to exceed customer expectations. LUMINE’s strength is in its way of working together with equal partners to enhance customer service and sales capabilities as a company.

Q. Do you have any messages to your overseas customers/companies?

In Japan, there are cultures, climates and customs unique to the country. Many people who visit from abroad, look forward to the Japanese fashion culture. We hope to continue to provide customers with comfort and satisfaction by taking into consideration the needs and thoughts of each and every one of our global customers.

ROKU: NEWoMan