Lumine unveils an innovative tax refund counters in their 5 major
locations in the Tokyo area that have been operational since May 11th. The service has been
created to ease the cumbersome process of tax refunds on purchases made by international travelers.
The service allows the tourist shopping at Lumine to consolidate and apply his purchases made
within the shopping center even if the total acquired at one store does not reach the minimum
of ¥10,001 set for general goods or ¥5001 for perishable goods such as food and cosmetic product.
To facilitate the communication and ease the procedure Lumine has hired English, Chinese and Korean
speakers to assist the foreign customer. This service will be present at their new venue JR Shinjuku
station new South Exit scheduled to open in Spring 2016. This centralized Tax reclaim counters should
help boost sales and bring a better shopping experience to the tourist.