History

LUMINE (LUMINE Co., Ltd.) was established in April 1991 with the merger of four companies (Omiya Station Building, Co., Ltd, Kita-Senju Station Building Co., Ltd, LUMINE Shinjuku Co., Ltd., LUMINE Yokohama Co., Ltd.), all subsidiaries of JR East (East Japan Railway Company). LUMINE is now a consolidated subsidiary of JR East and a core company of the group.

The first ekibiru (train station building) was built by JNR (Japanese National Railways) in 1950. JNR established management companies for each major station with an ekibiru, and JR East succeeded these companies of Tokyo Metropolitan and Tohoku region after the privatization of JNR in 1987. LUMINE began with the merger between four station building companies and expanded its business by continuing to merge with other station building companies in the Tokyo Metropolitan area.LUMINE currently manages 16 locations, including some that newly opened as part of the expansion of existing stations. (Please see the location section for more information)

In March 2008, LUMINE added an online store called i-LUMINE. In fiscal year 2015, the sales of i-LUMINE accounted for 1.5% of total sales of the LUMINE shops.

Letter from President

Yoshiaki Arai

"Providing our customers with delight beyond their expectations"

As ongoing globalization leads to greater knowledge and as high-quality goods from around the world become more accessible, Japanese customers are no longer simply consumers but have developed a sophisticated approach toward purchasing goods and a greater understanding of their own preferences and values. Moreover, the expansion of the Internet and of social media has made the rapid sharing of information possible, but it has also increased product imitation. Because it is difficult to determine true quality based on physical appearance alone, it has become necessary for us to perceive all aspects of a product, internal as well as external. Therefore, we must reinvent the ways in which we present established facts, both tangible and intangible, and develop a fresh perspective that creates new meanings and values.

In this context, Lumine constantly reinvents itself with an aggressive business format by presenting multiple specialty shops that are both fresh and innovative. We have received great support from our customers and from our partners, whose boutiques are based on the unique operation model we call Lumine Style. This has generated solid results, and we have been able to sustain growth even when our competitors were suffering from the unprecedented economic downturn in 2009. As a result, the market value of the Lumine brand has risen substantially over the past decade.

We carefully gather, analyze, and organize cutting-edge information before we communicate it to our customers. Rather than simply providing merchandise, we carefully craft a lifestyle of which customers are yet unaware in order to provide them with superior quality through the Lumine brand. This is our greatest strength.

We will continue to leverage our ability to innovate and create, and in this we enjoy the cooperation of both producers and customers, as well as our partners. We are enthusiastic in our determination to be not just a pioneer but also a creator of markets. We plan to make our i-LUMINE e-commerce business our second source of growth by emphasizing its unique ability to function at a level that is not available at brick-and-mortar Lumine properties.

We will not simply meet the needs of our customers; but we will anticipate those needs and deliver a service beyond their expectations. Therefore, we at Lumine will continue to work ceaselessly in order to earn the trust of people throughout the world and to keep growing our well-respected brand.

Yoshiaki Arai
President

Lumine’s Social Achievements

Environmental Sustainability
Lumine has been dedicated to the implementation of initiatives designed to protect the natural world in order to preserve the environment’s ability to support human life. It is crucial that action be taken to promote the rational use of natural resources and to reduce the accumulation of waste throughout the production chain.

The company has adopted "green" programs, such as the use of recycling materials in the construction process and the use of LED lighting within its infrastructure, and this has resulted in better use of the firm’s resources. One aspect of this incentive was to establish the recycling project called Choroko, which was put in place in 2011.

"Rooftop greenery" projects reduce the thermal load of building developments and promote the absorption of carbon dioxide and the release of pure oxygen. Many of our properties such as Lumine EST Shinjuku and Lumine Yokohama have already opened these "high gardens" to the public.

The firm has also adopted numerous smart technologies to equip elevators, escalators, and restrooms with sensors in order to avoid wasting both water and energy. The paper used in bathrooms is now entirely biodegradable, and the system of recycled waste water is effectively implemented.

Social Welfare
In 2005 the Japanese government enacted the Act on the Advancement of Measures to Support Raising Next-Generation Children, a law designed to encourage the rearing of children for the sake of Japan’s future and to reverse the falling birth rate. Lumine has been active in supporting childcare and works closely with its employees by providing support to all who take maternity leave.

Lumine has partnered with other companies to keep their premises clean in order to offer pedestrians as well as their customers a pleasant environment on a daily basis.

Lumine makes significant donations to institutions that aid the needy, such as those affected in 2011 by the earthquake in eastern Japan. Lumine also collected funds for the city of Hiroshima after a catastrophic landslide in 2014.

Lumine's Corporate Data

Name: LUMINE Co., LTD.
President and CEO: Yoshiaki Arai
Address: East Japan Railway Company Headquarters Building, 10F, 2-2-2 Yoyogi, Shibuya-ku Tokyo, 150-0053 JAPAN
Established: May 21, 1966
Paid-in Captial: ¥2,375,200,000
Net Sales: SC ¥325.5 billion EC ¥4.9 billion (Result in Fiscal Year 2015 (April 1, 2015~March 31, 2016))

Principal Stockholders: East Japan Railway Company: 95.1%; Other: 4.9%
Employees: 565 (as of April 1, 2015)

Businesses:

  • • Shopping mall management and operation
  • • Real estate leasing
  • • Catalog sales via the internet and other media
  • • Other businesses

• i LUMINE (LUMINE's online store) https://i.lumine.jp/

  • Open: March 2008
  • The number of shops: 180
  • Total sales: ¥4.9 billion [2015]
  • Customer: 530,000 people

<LUMINE's Subsidiaries & Affiliates>

  • • LUMINE Associates Co., LTD.
    Principal businesses: Operation of food, beverage and merchandise shops;
    Advertising agency; nonlife insurance agency
  • • LUMINE Creates Co., LTD.
    Principal businesses: Interior and exterior building management and security; service businesses including coin-operated lockers and parking lot management
  • • LUMINE RESORT., LTD.
    Principal businesses: Golf course management
  • • LUMINE SINGAPORE PTE. LTD.

• East Japan Railway Company Group

  • Consolidated Results for Fiscal Year 2015 (April 1, 2015~March 31, 2016)
  • Operating revenue: ¥2,867.1 billion
  • (Transportation 68.2%, Non-transportation 31.8%. In Non-Transportation,
  • SC& Office represent 8.9%, Station space utilization is 13.9% and Others 8.9%)